SCENARIO 1: Supplier won’t take your credit or debit card payment.
POSSIBLE REASON: Your billing address doesn’t match your shipping address so the supplier’s payment system flags this as a possible fraudulent transaction and stops the order.
- Recommended: Call your bank and request to add your prep center address as another registered address of your bank account. This should mean that your prep center address is a safe address. Then, the next time you order works a breeze. Alternatively, request that your billing address be changed to your shipping (prep center) address. Some banks will do this for you. And you won’t be flagged anymore!
- Hassle-free, but not good for security: Try typing in your shipping (prep center) address when the supplier asks for your billing address. Just make sure that your card details are all correct and that the billing address is also your shipping address. Easy-peasy! But again, you have to be careful about this because some banks will flag it, but others will let it go through. Don’t worry, we have used this many times before and our bank does not stop the transaction when this happens.
SCENARIO 2: Supplier won’t deliver to your Prep Center.
POSSIBLE REASON: You have a consumer account but your prep center is a business address, and the supplier only allows purchases for personal use.
The problem here is that sometimes, suppliers cancel the delivery because your account with them falls under a consumer account, not a business. Others may ask, “Why not register under a business account?”
- Name and warehouse
- Warehouse number
- Street address
- Zip or postcode
|Your Prep Center Address||Tweaked Prep Center Address|
|EastWest Prep Centre – James Potter||James Potter – RE EastWest|
|Unit 15||No. 15|
|Carlton, Saffron||Carlton, Saffron|
|CB11 3WW||CB11 3WW|